LATEST FIELD-SERVICE-CONSULTANT EXAM ONLINE & LATEST RELEVANT FIELD-SERVICE-CONSULTANT ANSWERS ENSURE YOU "PASS GUARANTEED"

Latest Field-Service-Consultant Exam Online & Latest Relevant Field-Service-Consultant Answers Ensure you "Pass Guaranteed"

Latest Field-Service-Consultant Exam Online & Latest Relevant Field-Service-Consultant Answers Ensure you "Pass Guaranteed"

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Salesforce Field-Service-Consultant certification exam is designed for professionals who want to demonstrate their expertise in Salesforce field service management. Field-Service-Consultant exam is intended for those who have a strong understanding of the Salesforce platform, its features, and capabilities. Salesforce Certified Field Service Consultant certification exam is an excellent way for professionals to showcase their skills and knowledge of Salesforce field service management to potential employers.

Salesforce Field-Service-Consultant Certification Exam is designed for professionals who work in the field service industry and have experience with Salesforce's Field Service Lightning product. Salesforce Certified Field Service Consultant certification validates the knowledge and skills required to design and implement field service solutions using Salesforce's technology.

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Becoming a Salesforce Certified Field Service Consultant can provide numerous benefits to professionals. Firstly, it validates their skills and expertise in Salesforce Field Service Lightning, which can lead to increased job opportunities and higher salaries. Secondly, it demonstrates their commitment to ongoing learning and professional development, which is highly valued in the field of technology. Finally, it provides access to a community of professionals who are also certified in Salesforce Field Service Lightning, allowing for networking and collaboration opportunities.

Salesforce Certified Field Service Consultant Sample Questions (Q115-Q120):

NEW QUESTION # 115
Universal Containers wants their Technicians to capture potential up-sell opportunities identified during site visits that will then be addressed by the inside sales team. What Configuration will support this requirement?

  • A. Configure a Flow against Cases that auto-creates leads and assigns them to the insides sales team Queue.
  • B. Create a Web-to-Lead page that submits to the inside sales team. Add a link to the Case Page Layout.
  • C. Create a Public Group for the inside sales team, and share Work Orders to the group via Sharing Rules.
  • D. Create a Service Appointment Quick Action to create a Lead record and add it to the appropriate page layout.

Answer: A


NEW QUESTION # 116
A Field Technician from Universal Containers arrived onsite for an appointment, and unfortunately the customer was not present. UC wants to ensure they can track these customer no-show events for future process improvement.
What process should a Consultant recommend to handle this situation?

  • A. Set the existing Service Appointment status to Cannot Complete; Create a new Service Appointment against the same Work Order for the follow-up trip.
  • B. Set the existing Service Appointment status to Cannot Complete; Create a new Work Order Line Item for the follow-up trip.
  • C. Set the existing Service Appointment status to In Progress; Create a new Work Order and Service Appointment for the follow-up trip.
  • D. Set the existing Service Appointment status to Complete; Create a new Work Order and Service Appointment for the follow-up trip.

Answer: A


NEW QUESTION # 117
Universal Containers currently tracks itscustomers' entitlements to support utilizing Salesforce Service Cloud.
Service calls that require a Technician to go to the customer's location require the creation of a Work Order.
Once the Agent confirms that the customer and product are eligible for on-site support, a Work Order is manually created.
On which object should the Consultant define a Quick Action to create the Work Order?

  • A. Entitlement
  • B. Case
  • C. Contact
  • D. Opportunity

Answer: B

Explanation:
A quick action is used to create a record from another recordwith predefined field values. By defining a quick action to create a work order from a case, the agent can easily create a work order for on-site support after verifying the customer's entitlement and product.
References: https://help.salesforce.com/s/articleView?id=sf.fsl_quick_actions.htm&type=5


NEW QUESTION # 118
Northern Trail Outfitters uses separate Marketing Cloud accounts as environments for development, UAT, and production. They want to test all automations and Journeys In each environment prior to launching in production.
Which extension product should be used to speed up the migration of data extensions and Journey Builder configurations between each environment7

  • A. Deployment Manager
  • B. Configuration Manager
  • C. Ant Migration Tool
  • D. Change Sets

Answer: A


NEW QUESTION # 119
Universal Containers (UC) wants to customize Service Reports provided to customers at sign-off. Which three options are available through configuration in Field Service Lightning?

  • A. Add additional dates in Date Section of report.
  • B. Add additional image to Detail Section of report.
  • C. Add additional filed to General Section of report.
  • D. Add additional page to End Section of report.
  • E. Add additional field to Address Section of report.

Answer: A,C,D


NEW QUESTION # 120
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